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Join us on Wednesdays for informative webinars on how to effectively manage Customer Relationships. Wednesdays on Web is a great way to learn more about Customer Relationship Management, how CRM can help you grow your business and the best practices.
Impel Customer Relationship Management allows you to access this powerful information about CRM to empower your organization through our Free Webinar Series. Come Join Us!
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Webinar: Transform the Way You Support Customers
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| Supporting customers is a necessary part of doing business in today’s world. Customer Relationship Management has been given much importance these days than ever before.
Transform the way you support your customers daily operations with ease. Join our Free Webinar on "Transform the Way You Support Customers" with Ms. Sahana Bose and learn strategies for effectively managing your customer support processes and to leverage the benefits of Impel CRM's Support Automation module.
Date & Time: Wednesday, April 11th 2011 at 12:00 PM IST, Register Now.
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| Webinar Details |
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Transform the Way You Support Customers
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Webinar Focus:
This Webinar will provide insights on how to effectively manage your customers' issues, making your call-center agents productive and to work towards customer satisfaction through discussion of the following topics:
- Ticket Management
- Service Request Management
- Call Center Management
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| Duration: 45 mins |
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Who should attend?
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| CXO’s of Operations, Support Operations Managers, Call Center Professionals and people looking to automate Customer Support processes. |
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Speaker: Ms. Sahana Bose
Ms. Sahana Bose is Marketing Strategist with Impel CRM.
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Technical Requirements:
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| Internet connection and computer speakers/microphone. |
| Look forward to seeing you at the Webinar. |
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