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Impel SMS Functions

To test Impel SMS commands, send your SMS to +919902152065. (This will only work if you have a
valid Impel ID.)

Note: Parameters in [ ] are mandatory. Parameters in <> are optional.

SMS Command

Command Function

Command Description

Command Example

LC [search string]
<page no>

List Contacts

List of 10 contacts with their Display Name, Primary Acc and Contact ID corresponding to the search string

LC kumar

LA [search string]

List Accounts

List of accounts with Account Name and Account ID corresponding to the search string

LA pk4

HELP <command>

Help

Without a command, you will receive a list of all commands available. If you key in a specific command, you will get help for that specific command

HELP AL

AL [first name] [last name] [mobile nbr] [email ID] [account name]

Add Lead

Will add a lead with the data that you have keyed in. If the account name already exists, then the lead is added to that account, else a new account is created

AL Anand Kumar +919987645678 anand@kumar.in Kumar and Sons

VA [Account ID]

View Account Info

Gives you detailed Account information including Account Name, Address, City, Pin, Phone and Account Type

VA 54654

VC [Contact ID]

View Contact Info

Gives you detailed Contact Info such as first name, last name, mobile / work phone number, email ID

VC 4561

LOA [Account ID]

List of Orders for Account

Gives you list of the ten most recent orders for the account

LOA 54654

LO [search string]
<page no>

List Opportunities

Gives you a list of opportunities that match the search string. You get Opportunity Name, Account Name and Opportunity ID

LO Chorus

VO [Opportunity ID]

View Opportunity

Gives you the Opportunity Details such as Opportunity Name, Account Name, Potential Value, Possible Close Date

VO 3256

AR [Account ID] [product ID] [quantity] <order #>

Add Order

This command adds an Order Header and an Order Detail with the details entered. You get an SMS back with the new Order Number. If you send the SMS with an order number, then a new line gets added to that order

AR 54654 1245 32

AA [date] [time] [details]

Add Activity

Date should be in the dd-mmm format. The year is assumed to be the current year. Time should be in the hh-mm format. All details after the time, become part of the activity notes. Subject and Notes are separated by using ellipsis(....)

AA 09-Sep 14-30 Meeting with AshokPrice negotiations for 500 Impel users

LT <search string> <page no>

List Activities

This command gives you a list of activities that match the search string. If you do not specify a search string, you will get a list of 10 activities for the current date. The command returns the first few characters of the subject, start date time and activity ID

LT Chorus demo

VT [activity ID]

View Activity

This command will give you the details of the activity that you wish to see. You will get the first few characters of the subject, start date and time, end date and time, location and account/contact

VT 34765

LCA [Account ID]

List Contact for Account

This command gives you the Primary Contact for the Account. You will get the Contact ID, Name of Contact and Primary Account (if any)

LCA 54654

Impel SMS supports pagination, too. For example, if you are searching for a contact with the name "kumar", you would send the command LC kumar. You will then receive a message with the first 10 records with "kumar" in the name. If there are, say, 17 records that match "kumar", you will see a line at the bottom of your message - Page 1 of 2. To see the next 7 records (i.e. page 2), you need to send an SMS with the following command: LC kumar 2.