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Impel Editions Comparison Chart |
| # |
Feature |
Team |
Corporate |
Enterprise |
| 1 |
Account Management |
 |
 |
 |
| 2 |
Activity Management |
 |
 |
 |
| 3 |
Attachments |
 |
 |
 |
| 4 |
Call Center Page |
 |
 |
 |
| 5 |
Campaign Management |
 |
 |
 |
| 6 |
Click-to-send e-mail |
 |
 |
 |
| 7 |
Contact Management |
 |
 |
 |
| 8 |
Enhanced Stage Management |
 |
 |
 |
| 9 |
Lead Assignment and Tracking |
 |
 |
 |
| 10 |
Lead Management |
 |
 |
 |
| 11 |
Mobile Browser Access |
 |
 |
 |
| 12 |
Opportunity Management |
 |
 |
 |
| 13 |
Pre-built reports |
 |
 |
 |
| 14 |
Product Catalog |
 |
 |
 |
| 15 |
Quote management |
 |
 |
 |
| 16 |
Territory Management |
 |
 |
 |
| 17 |
Web2Lead |
 |
 |
 |
| 18 |
Automatic Stage workflow |
 |
 |
 |
| 19 |
Collection Management |
 |
 |
 |
| 20 |
Document Management |
 |
 |
 |
| 21 |
Group Calendaring |
 |
 |
 |
| 22 |
Inventory Management |
 |
 |
 |
| 23 |
Invoice Management |
 |
 |
 |
| 24 |
Offers and Rewords Management |
 |
 |
 |
| 25 |
Order Management |
 |
 |
 |
| 26 |
Pricing Plans |
 |
 |
 |
| 27 |
Client Portal |
 |
 |
 |
| 28 |
Call Center Software Integration |
 |
 |
 |
| 29 |
Content Management |
 |
 |
 |
| 30 |
Knowledge Base, FAQs |
 |
 |
 |
| 31 |
Service Request Management |
 |
 |
 |
| 32 |
Test Center |
 |
 |
 |
| 33 |
Ticket Management |
 |
 |
 |
|
|
|
|
|
| |
|
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|
|
| Price, Support, Training, Other Issues
|
| Please note that the prices mentioned are exclusively for India. For pricing for any other country, please contact us at sales@impelcrm.in |
| |
|
|
|
|
| Per User/mth |
Rs 300 |
Rs 650 |
Rs 1000 |
| One-time Set Up |
Rs 450 |
Rs 900 |
Rs 1500 |
| Separate Database (Mega - tenant) |
No |
Rs 50,000 |
Rs 50,000 |
| SMS Charges (inbound and Outbound) |
Additional |
Additional |
Additional |
| Disk quota per company * |
200 MB |
500 MB |
1 GB |
| Bandwidth quota per company ** |
500 MB |
1 GB |
2 GB |
| Max. # of users per company |
20 |
No Max |
No Max |
| Email support turn-around time |
2 days |
1 day |
4 hours |
| Phone Support |
No |
Immediate |
Immediate |
| Custom Reports |
No |
Custom |
Custom |
| Integration |
No |
Custom |
Custom |
| Training over the Web |
No |
Optional |
Optional |
* Usage above allotted disk quota will be charged at Rs 250/GB per month
** Usage above allotted bandwidth quota will be charged at Rs 900/GB per month
|