Impel CRM: The hosted CRM leader in India

+91-80-3008-0000       +91-96329-255780
info@impelcrm.in    support@impelcrm.in
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Sales Activity Planning........

If your product/service is sold to a specific set of prospects whom you know by name/location or if you sell largely dealers, activity planning becomes critical for your success.....

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E2E Consumer Marketing.........

For companies that sell through dealers, a significant challenge is the lack of visibility into the mind of the end-consumer....

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Bundling and Rewards Management...

Do you sell products directly to consumers? Do you do that in a non-retail situation, where a POS system is not applicable?

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Service Request Management.........

Selling products is one thing - servicing customer needs around your products is key to growth.........

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SMS Commands and Integration.........

If you're a good salesperson, you're probably out there in the field most of the time.........

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Call Center.........

If some of your sales operations involves focused outbound calling in specific campaigns, you need to do a number of things outside plain old sales-force automation....

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Test Center.........

Whether you have a large team or a small one, your products and their applicability continues to evolve over time. And the skills needed for effective sales continues to change.......

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  Impel Editions Comparison Chart
# Feature Team Corporate Enterprise
1 Account Management         
2 Activity Management         
3 Attachments         
4 Call Center Page         
5 Campaign Management         
6 Click-to-send e-mail         
7 Contact Management         
8 Enhanced Stage Management         
9 Lead Assignment and Tracking         
10 Lead Management         
11 Mobile Browser Access         
12 Opportunity Management         
13 Pre-built reports         
14 Product Catalog         
15 Quote management         
16 Territory Management         
17 Web2Lead         
18 Automatic Stage workflow         
19 Collection Management         
20 Document Management         
21 Group Calendaring         
22 Inventory Management         
23 Invoice Management         
24 Offers and Rewords Management         
25 Order Management         
26 Pricing Plans         
27 Client Portal         
28 Call Center Software Integration         
29 Content Management         
30 Knowledge Base, FAQs         
31 Service Request Management         
32 Test Center         
33 Ticket Management         
            
Price, Support, Training, Other Issues
Please note that the prices mentioned are exclusively for India. For pricing for any other country, please contact us at sales@impelcrm.in
            
Per User/mth Rs 300   Rs 650 Rs 1000
One-time Set Up Rs 450 Rs 900 Rs 1500
Separate Database (Mega - tenant) No Rs 50,000   Rs 50,000
SMS Charges (inbound and Outbound) Additional Additional    Additional 
Disk quota per company * 200 MB 500 MB 1 GB  
Bandwidth quota per company ** 500 MB 1 GB 2 GB  
Max. # of users per company 20 No Max   No Max    
Email support turn-around time 2 days 1 day 4 hours
Phone Support No Immediate Immediate
Custom Reports No Custom Custom
Integration No Custom Custom
Training over the Web No Optional Optional
* Usage above allotted disk quota will be charged at Rs 250/GB per month
** Usage above allotted bandwidth quota will be charged at Rs 900/GB per month


  Impel Team Edition: For small-and-medium businesses that need an easy to use CRM with complete flexibility
  Impel Corporate Edition: Full functioned CRM for medium to large enterprises that is simple to use
  Impel Enterprise Edition: Integrated CRM for enterprises with diverse needs


 
About CRM
Why CRM?
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Why Impel CRM?
Impel Vs Salesforce
Impel Editions
 
 
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Align marketing and sales
Increase sales effectiveness
Access customer info everywhere
Reduce customer support time
 
 
 
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