Impel's Field Reporting module is an Enterprise-class application for secondary sales data capture and reporting. It brings visibility into the channel through a simple SMS-based field data collection model.
Impel CRM's simple SMS-based E-coupon module gives the ability to define coupon plans, track all coupon related data and redemptions in one centralized system.
Impel Loyalty Management module allows you to set up and manage multiple loyalty programs to enhance your customer relationship. Plan and execute programs that encourage customer participation through points/reward programs.
Robust, easy-to-setup E-mail integration functionality to keep your CRM data up-to-date with all your latest e-mail activities in one centralized system.
Exhaustive reporting features in Impel's Adhoc Reporting Engine, to help you get exactly the reports that your management team needs for those strategic decisions.
A smart and simple way to capture, track, resolve and audit trouble tickets, service requests via email with ease - in one centralized support automation CRM solution.