SFA and Case Management for Medical equipment manufacturer

Impel's solution has enabled the Mitra team to streamline, automate and efficiently track sales and patients information in an integrated CRM system, enhancing their productivity and business visibility.

National Level Sales Reporting.

The SMS-enabled Impel Customer Relationship Management and Adhoc Reports together creates a tremendous “Business Value”. Efficiently track your secondary sales data into Impel without any hassles.

Increasing sales with improved, efficient sales operations.

Simple SFA module with an effective Activity Planner, helps to plan sales activities and analyze the effectiveness of sales plans for the field sales-force, leading to a much higher level of sales productivity.

Wining more deals with integrated marketing campaign management.

The integrated SMS campaigns with the call center module and a Google maps integration to dealer stores helped our customer win more deals and high degree of customer satisfaction.

Simple, quick and direct synchronization of Activities and Emails in Impel.

The powerful combination of Impel CRM’s industry-leading SFA solution and E-mail integration mechanism allows sales representatives to send and track relevant email messages to each contact and sales opportunity. This dramatically improves sales productivity and organization-wide visibility.

Identifying and increasing sales opportunities with Impel SFA.

The Impel SFA module streamlines and automates yours sales process with all the customer information your sales team needs at any point of the sales cycle.Impel SFA module enables a seamless and collaborative approach to opportunity tracking and sales process automation.

SMS-based E-Coupons.

Our simple SMS-based E-Coupon module together with Impel’s Lead Management system has served as an extremely effective solution for our Customer - Onsite.

Increase Sales Team productivity by decreased pain of SFA data entry.

The All-in-One SFA allows sales reps were to track details of accounts, contacts, opportunities and also related activities in a single page.

Increase Sales with efficient Dealer Management.

Our Customer - Modi Tyres is wholly owned subsidiary of Modi Rubber Ltd and their sales team sold mostly through a large network of dealers across the country

Improving Call Center productivity dramatically

Our customer - ThinkSynQ Solutions - is a leading Domestic Business Process Outsourcing (BPO) company based out of Chennai.

Referrals and bundled offers Case Study

See how our customer increased sales with an innovative referral model. With a customized bundling and offers management module, our customer was able to up-sell and cross-sell products very effectively. 

Impel CRM Mobile Case Study

A comprehensive CRM solution that increases enterprise-wide productivity via a central information repository that sales, marketing and support staff could access.

Marketing Automation Case Study

A comprehensive CRM solution that the inside sales people could use for tracking information on their volume sales calls.

Help Desk Case Study

The Trouble Ticket system enables to reap rich rewards in terms of customer satisfaction and profits.

LifeCell Case Study

With large amounts of prospect and lab data being generated daily, Impel CRM has stood the test of time, continuing to deliver fast response time and high level of service as it grew functionally and in terms of user-base. Impel CRM has played a key role in LifeCell become the largest private stem cell banking company in India.