SMS Commands and Integration:

If you're a good salesperson, you're probably out there in the field most of the time. And you think of data entry and CRM update only either late in the day or over a week-end. And you're constantly falling behind, since your focus is on making calls, not documenting them. With Impel SMS, you can now be on top of your CRM updates without ever logging into Impel. That because Impel supports a whole host of SMS commands, all the way from lead identification to order placement. Using Impel SMS, some of the things you can do are:

• Add, list, search and view leads
• Add, list, search and view accounts
• Add, list, search and view contacts
• List, search and view contacts for specific accounts
• Add, list, search and view activities
• Add, list, search and view orders
• List, search and view orders for specific accounts.

From the Impel web version, you can send out SMSs to specific contacts or to a whole marketing program, all with the click of a button. And every single SMS you ever send or receive is tracked specifically and tied to your contacts, if applicable, so you can report on them and analyze SMS effectiveness.
Now, the power of a complete CRM solution, available via simple SMS messages.